Browse Answers Before You Reach Out to Us
This FAQ covers the account and payment questions we see every day. We've organised it so you can scan quickly — whether you're checking how to link your OVO wallet, what happens after you submit a withdrawal, or how to get back into a session that dropped mid-game. Answers are written to match how the platform behaves on mobile, which is where
most of you are playing from. Where a process has steps, we describe those steps in order. Where an answer depends on your region or local law and eligibility, we say so clearly. If your question isn't here, our support team is reachable directly and we update this page when new patterns come up. Players in Yogyakarta and other parts of Indonesia
use these same steps — there's no regional variation in the account flow. DANA, OVO and GoPay are the wallet options shown at the cashier; each connects through the same standard deposit and withdrawal process.
- DANA supported
- OVO supported
- GoPay supported